Our Process

At Design Matters, we follow a three-step process as we tailor beautiful, timeless, functional spaces. Our workflow provides a direct, clear path to interiors that are long-lasting in quality and breathtaking in appearance. We pride ourselves in providing the highest level of customer service, technical knowledge, and design expertise.

Step 1: Design & Budget

We begin by offering a complimentary consultation to discuss your design needs, view the space, and better understand your budget and overall project goals. This consultation also serves as your opportunity to get to know our team, our process, and determine if we are a good fit for your project.

We then provide you with a proposal based on the scope of work discussed, along with a questionnaire to help us understand your family life, personal style and preferences, and design aesthetics. Upon completion of our design agreement, signed proposal, and retainer, we schedule site measurements, photographs, and begin the development of design solutions for your project.

We work as a team to address all of your design challenges as we create beautiful, functional solutions, and orchestrate detailed designs tailored to your specific needs and the rhythms of your daily life.

We utilize cutting-edge and time-tested practices as we develop our floor plans, elevations, and permit sets. We work in CAD, 20/20, and use hand-drafted and digital elements. We specialize in a variety of design styles and preferences while creating innovative and functional spaces, incorporating style and value to create Livable Luxury for all of our clients.

Design Matters is also a dealer of semi-custom and custom cabinetry, affording our clients endless styles, wood species, finishes, and organizational accessories. We also offer a large selection of countertops and hardware to compliment your cabinetry.

Our professional network and relationships allow us to procure a wide array of the best materials from the most respected vendors—from flooring, tile, plumbing fixtures, lighting, furniture, and fabrics—to wallpaper, window coverings, and more. Visit any of our showrooms to browse our displays and explore our resource library and wealth of material samples; The possibilities are endless. 

We collaborate closely with our clients and also work in tandem with the architect, engineers, and contractors to execute seamless, comprehensive designs.

 

Step 2: Review & Order

Upon final design plan and material selections, we provide quotes for all cabinetry, products, and required materials. Once contracts and necessary documents are signed and payment is received, we secure and execute the orders. We regularly communicate reality-based lead times and delivery dates for cabinetry and materials to coordinate proper scheduling and installation. By planning the details of all materials selections very early in the process, Design Matters assures lead times are coordinated and in tune with the overall building schedule.

 
Process Floorplan.jpg

Step 3: Communicate & Construct

We provide specification packages, installation documents, and other key information to the building team. During construction, or as the space is being prepared, we work closely with contractors, fabricators, and installers to review and discuss pertinent details and schedules. We devote ourselves to design, our clients’ needs, and easing the process of transformation for homeowners. Our services start at the dream stage and end when you move into your dream home. 

Let’s create great spaces together.